SAN FRANCISCO--(BUSINESS WIRE)--Atlassian, a leading provider of collaboration software for teams, today announced the availability of JIRA Service Desk - a modern and flexible service desk experience ...

Atlassian, the company behind popular products like JIRA, Confluence and HipChat, today launched a new version of JIRA Service Desk with a couple of interesting new features, as well as a new annual ...

The software, initially designed to help IT teams track and resolve service requests, can now be configured for use in non-tech areas such as HR and legal. Atlassian has expanded the focus of its Jira ...

Following a number of recent acquisitions in the field, developer and teamwork tools vendor Atlassian is today announcing the launch of a new ITSM product suite - Jira Service Management. The move ...

The software company best known for its Jira, Trello and Confluence platforms hopes the acquisition will make it easier for users to handle help desk requests. Atlassian, best known for its Jira, ...

Atlassian Corp. PLC has acquired Halp Inc., a venture-backed startup with a cloud service that allows enterprise help desk teams to answer employee support requests inside Slack. The terms of the deal ...

Atlassian said Tuesday that it's buying Halp, makers of a software platform that turns internal service desk tickets into conversational threads within Slack. Financial terms of the deal were not ...